Idiocy in Online Poker Management
Heads up about PokerRoomMy friend Rick Fuller recently wrote this blog. I found it interesting and thought I would pass it along to y'all.
Quoting Rick Ruller:
According to some recent threads on a poker forum, the online poker site PokerRoom recently reneged on a guaranteed tournament and removed the money from player's accounts. Apparently players were not notified the money was going to be removed from their accounts after they played in and won a $19,000 guarantee tournament on PokerRoom. They logged into their account the next day and the money was gone. It wasn't until after they emailed customer support that they were told PokerRoom had decided not to honor the guarantee which had a big overlay.
PokerRoom had recently banned all US customers, falling in line with sites like Party Poker, after the legislation making financial transactions with gambling sites illegal. They re-opened their doors to those US customers a short time ago, but with this action, I have a feeling most of those customers will be gone. This kind of idiocy, failing to honor a promise to try to save about $10,000, is going to cost PokerRoom many mulitples of that in bad publicity and lost revenue. It is just astounding to me that someone would make a decision like that.
I played on PokerRoom for a short time a couple of years ago but didn't like them much and haven't played on them since. I also don't much trust smaller online sites like that and this is justification for that mistrust. The only sites that I truly trust are Full Tilt Poker and PokerStars with Full Tilt being my clear favorite. I have never had any problems with either of them like I have had with many of the other sites.
Just a heads up for any of my friends that may play on PokerRoom.
Peace and Good Luck,
Devo
posted by Devo @ 1:49 AM
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